Hidden Costs of Office Space for Rent in London Ontario

Finding office space for rent in London Ontario looks straightforward at first glance. You filter by size and price, skim photos, maybe tour a few buildings along Richmond, in the core near Dundas Place, or out by the London West End office leasing corridors. A landlord quotes a base rate, tosses around terms like triple net and gross, mentions tenant improvement allowances, and assures you the fit seems perfect for your team. The trouble is, the base rent rarely tells the full story. Real costs hide in the lease fine print, the building’s systems, how your team uses the space, and the pulse of the neighbourhood around you.

I have sat on both sides of the table in London office leasing negotiations, representing tenants who needed their first 1,200 square feet and companies scaling to full floors. The same patterns show up year after year. Tenants anchor on the headline rent, then six months after move-in, the budget runs hot. It is not because anyone lied, it is because office real estate has layers. If you are hunting for office space London Ontario offers strong value compared to Toronto, but you still need to see around corners. Here is how to do that with clarity, numbers, and practical tactics.

Base rent vs. the bill you actually pay

Start with vocabulary. Most office space for lease in London Ontario is offered as one of two structures: net (often triple net) or gross. In a net lease, you pay a base rent plus additional rent for operating costs and property taxes. In a gross lease, operating costs are embedded in a single rate, usually with an escalation clause that lets the landlord pass through increases beyond a base year.

That difference matters when you plan cash flow. A net rent of 16 dollars per square foot can look cheaper than a gross rent at 27 dollars, until you add 12 to 14 dollars in operating costs and taxes. Now you are hovering around the same total, with more variability year to year. I have seen tenants compare a 15-dollar net deal and a 26-dollar gross deal and assume the first is a bargain. Once we loaded estimated common area factor and operating cost growth, the net deal actually ran 40 to 60 cents per foot more expensive in year two.

If you can get accurate historicals, ask for the last three years of actual operating costs, broken down by category. You want to see energy, janitorial, security, repairs and maintenance, management fees, insurance, landscaping, snow removal, and any unusual capital projects. Any landlord offering office space for rent London Ontario wide should have this in a standard summary. You are not auditing them, just setting expectations so you do not get surprised by a 9 percent jump because the chillers needed overhaul or insurance premiums spiked.

The quiet weight of the gross-up and load factor

When you pay for 2,000 square feet, you might only physically occupy 1,750. The difference is the building’s common area factor, sometimes called the load. Hallways, washrooms, lobbies, and service rooms get allocated to tenants on a pro rata basis. In many London office buildings, that factor lands between 10 and 18 percent, but I have seen it top 20 percent in older assets with generous corridors. Newer Class A towers in the core often run more efficient floor plates, which helps.

There is nothing sneaky about this practice. It is standard across London office leasing and everywhere else. The hidden cost shows up when your planning assumes you will seat 12 desks in 2,000 square feet and you only have room for 10 because your usable area is smaller than expected. Measure test fits based on usable, not rentable. Ask your broker to get a BOMA measurement summary if available, or at least a landlord-stamped floor plan that specifies both numbers. If you are considering coworking space London Ontario options, confirm how credits for meeting rooms offset the smaller dedicated footprint. A three-person office in a coworking environment may solve the equation more economically if your team spends heavy time in shared huddle rooms.

Operating cost pass-throughs, with special attention to energy

London winters are real. So are shoulder-season temperature swings that force buildings to toggle between heating and cooling. In net leases, tenants bear energy costs through operating expenses, either directly metered or pro rata. Even in gross leases, escalations can pass increases through. Electricity rates and natural gas prices shift, and so do building systems’ efficiency.

I once worked with a tenant who loved a brick-and-beam conversion on the edge of the core. The vibe fit their brand, and the landlord’s base rent was fair. What they missed was the HVAC age noted in the appendix. Heating ran on an older rooftop unit, and cooling relied on supplemental split systems serving interior rooms. Energy bills came in 15 to 20 percent higher than a comparable Class B building with modern variable refrigerant flow systems. The cost was not fatal, but it knocked their per-desk budget off target.

When touring, ask about:

    Age and type of HVAC systems, recent upgrades, and control zones. How after-hours HVAC is billed, including minimum call-out times and rates. Whether lighting is LED throughout and if motion sensors or scheduling controls are in place.

These three questions form one of the two allowed lists for clarity. In downtown Class A buildings, after-hours HVAC can run a fixed hourly fee per zone with a one to two hour minimum. If your team holds evening workshops twice a week, that line item can rival your cleaning bill.

Janitorial and the real standard of “base building clean”

Janitorial seems simple until you map what the lease actually covers. Base building clean typically includes vacuuming carpets, mopping hard surfaces, emptying receptacles, and cleaning shared washrooms. It might not include internal glass, dishwashing, restocking kitchen supplies, interior disinfecting at a frequency your team expects, or specialty floor care.

Cleanliness perceptions also differ. A startup used to a coworking space with daily touches may feel underserved in a multi-tenant building where the contract specifies vacuuming three times a week. When you move to a larger office for rent London Ontario wide, and you add an internal kitchen, you might need to supplement base cleaning for hygiene and staff morale. Expect a private janitorial add-on in the range of 0.75 to 1.50 dollars per square foot annually for a modest service bump. If you want nightly kitchen wipe-down, interior glass weekly, and upholstery cleaning quarterly, run higher.

Ask for the janitorial scope the building pays for, in writing, and then decide if you will contract directly for extras or route them through the landlord. Direct contracting can be 10 to 15 percent cheaper but requires your team to manage service levels and keys. Some landlords fold the cost into operating expenses for simplicity, which can raise your share if other tenants do not buy the same extras.

Parking math that breaks shallow budgets

If your workforce drives, parking can swing the total occupancy cost more than any other single variable. In the core, monthly unreserved surface spots can sit in the 120 to 160 dollar https://www.thefocalpointgroup.com/ range, with structured parking running higher. Outside the core along Oxford or Wonderland, you may find surface parking bundled at no charge, but verify ratios. Landlords often quote “free parking,” then later note the ratio, such as three stalls per 1,000 square feet. A 4,000-square-foot office with 12 stalls satisfies a lean team, not a 24-person call center.

Oversubscription happens quietly. I worked with a health services group near the London West End office leasing nodes that assumed their overflow could street-park. City enforcement tightened, and neighbors complained. The landlord sold six reserved stalls at a premium to another tenant. The health group ended up leasing spaces from a nearby church during weekdays, a fix that worked but cost more than budgeted and created a morale tax as staff walked five minutes in winter.

Get the stall count and rules in the lease: number of reserved vs. unreserved, allocation method if demand exceeds supply, and transfer rights if your headcount changes. If you are leaning toward a suburban office space London setting for the parking advantage, weigh the recruitment trade-off. A younger workforce may value transit access or bike infrastructure more than “free” parking 15 minutes from the core.

Tenant improvements, allowances, and the boomerang cost of build quality

Tenant improvement allowances feel generous on paper. The landlord might offer 20 to 40 dollars per square foot for a five-year term in a mid-market building, with Class A deals sometimes higher depending on conditions. The catch is scope. Demising walls, new carpet, paint, door hardware, electrical rework, data cabling paths, HVAC rebalancing, and millwork can outstrip the allowance quickly, particularly if you want glass-fronted meeting rooms, acoustic treatments, and a polished client lounge.

The second catch is lifecycle. I still see budgets that shave 8 to 10 dollars per square foot by choosing cheaper carpet tile and basic acoustic ceilings. It looks prudent until year three when edges fray, and conference rooms echo during client calls. You then spend twice: once to fix, again in lost time. Prioritize acoustic performance, durable finishes in high-traffic zones, and flexible lighting. If the space needs sprinklers moved or supplemental HVAC added for server rooms or recording pods, price those with contingency. London’s trades market is competitive, yet availability swings with institutional projects at Western, hospitals, and civic work. Carry a 10 to 15 percent contingency during busy seasons.

Ask if the allowance is turnkey or cash. Turnkey means the landlord delivers a defined scope at their cost, useful for simple refreshes. A cash allowance, paid as work completes, gives you control but also the risk of overruns and the admin burden of lien waivers and statutory holdbacks under Ontario law. If your growth path is uncertain, spend on demountable walls that can reconfigure. They cost more upfront but reduce the boomerang cost when your team shifts.

The technology backbone: risers, redundancy, and real internet

Nothing torpedoes productivity like jittery video calls. Internet marketing brochures for London office space often mention “fiber-ready” without clarifying carrier diversity or demarc locations. A building might have fiber, but only a single provider, with the main feed running through a vulnerable riser lacking firestopping updates. If a contractor drills the wrong spot, your connection drops for hours.

In older mid-rise buildings, verify:

    Number of carriers with active service, and whether diverse points of entry exist. Condition and capacity of risers, including ladder racking and locking practices. Where the demarc sits relative to your suite, and any costs to extend service.

This is the second and final allowed list. Budget anywhere from 1,500 to 8,000 dollars to extend fiber to your suite depending on distance and path complexity. For coworking space London Ontario providers, confirm dedicated VLAN options, guaranteed bandwidth, and after-hours support. If your business runs cloud telephony or latency-sensitive applications, ask for a brief speed and jitter test on-site during a tour. A landlord or operator comfortable with their infrastructure will not flinch.

After-hours costs that appear on the third invoice

Your team rarely works a standard nine to five. That reality bleeds into unplanned costs. After-hours HVAC we touched on, but there is more. Security access programming for new staff can carry per-card fees. Freight elevator bookings for moves and large deliveries can require paid supervision, even for an hour. Holiday access often runs reduced building staff, which limits service calls without surcharges.

Expect to see:

    One-time fees for after-hours elevator supervision for furniture moves. Service call minimums for building engineers outside standard hours. Access control card costs and replacement fees.

None of these will bankrupt you, but they build friction and noise in the first months. If your company hosts monthly evening events, negotiate a bundled rate or a set number of complimentary off-hours HVAC and elevator bookings in the lease.

Insurance, indemnities, and the risk you did not think about

Commercial general liability requirements are standard across office rental London Ontario agreements, but attention to wording saves time later. Landlords often require additional insured status, waivers of subrogation, and mutual indemnities tied to negligence. If your business keeps client equipment on-site, or your staff handles regulated data, make sure your policy endorsements map to the lease’s risk allocation. An overlooked carve-out can create a dispute if a water leak damages a client prototype or a break-in exposes a storage room with sensitive materials.

Also watch the line between building systems and tenant equipment. If you add supplemental cooling for a server closet, your maintenance responsibilities can include quarterly checks and filter changes. Miss a service, and a later failure may not be covered by the landlord’s insurance. Spell out equipment ownership, service intervals, and who carries parts on hand. The dull paperwork of a maintenance schedule prevents sharp expenses later.

The downtown premium that is not just about rent

Downtown London office space carries soft and hard premiums. Security presence is higher, which you see in operating costs. Streetscaping and events add vibrancy, yet they also bring logistics. Delivery trucks navigate closures, and snow clearing rotates through tight schedules after heavy storms. If your business depends on predictable dock times, ask exactly how the loading area works and whether you share it with a restaurant or retailer that peaks at awkward hours.

That said, the core buys you recruitment reach. Bus routes converge downtown, micro-mobility options expand yearly, and clients often prefer to meet near amenities. Coworking operators in the core offer overflow meeting rooms that can spare you from building an extra boardroom you rarely use. When you map the real cost of an extra 200 square feet built to impress, paying a few hours per month at a coworking venue for client presentations often wins.

Suburban value, with a watchful eye on transport and image

Out in the suburbs, an office for lease with surface parking at no charge and lower operating costs looks compelling. If your clients visit rarely and your staff drives, it is hard to beat. Still, there are watch points. Snow removal on large lots can swing costs in a tough winter, and you will carry a heavier line item for landscaping and irrigation during hot summers. If your building sits on a private road, confirm who maintains it. I have seen tenants surprised when a private access lane needed resurfacing and the cost flowed into operating expenses.

Image matters too. Some corridors feel tired because of dated facades and signage restrictions that never eased. If your brand depends on a modern client-facing presence, tour at dusk to see lighting, sightlines, and how your signage would read from the road. You might save 3 dollars per foot in rent, then lose it back in marketing when clients miss your driveway twice a week.

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The price of flexibility

Flexibility has a cost structure of its own. Shorter terms mean lower landlord risk tolerance on allowances and more conservative rent positions. Options to expand, contract, or terminate early are valuable, but they are not free. A right of first refusal on adjacent space can be the difference between growing in place and uprooting in year three. Still, that right may require you to match third-party terms quickly, which stresses cash planning.

For younger companies, coworking can smooth volatility. The math works when you value the embedded services: furniture, printing, stocked kitchens, shared meeting rooms, cleaning, and month-to-month terms. Compared purely on a per-square-foot basis, coworking looks expensive. Compared on total cost of occupancy per person, including time saved, it can be cheaper for the first 12 to 24 months. In London, I have seen hybrid strategies succeed: a small private suite in a coworking space for core staff, plus day passes for field employees, while you scout a permanent office space for lease London Ontario options in parallel.

Reading escalations and caps with a cold eye

Operating cost caps often soothe tenants into thinking increases cannot exceed, say, 5 percent per year. The definition matters. Many caps exclude uncontrollable expenses, such as property taxes, insurance, and utilities. If you read the clause carefully, you find the cap only applies to controllables like janitorial, landscaping, and management fees. The cap may also compound, which helps, but in a year when insurance jumps 12 percent, you still absorb it.

Push for transparency over illusory caps. A clean gross-up method, audited statements, and timely year-end reconciliations prevent surprises. If the landlord undertakes capital improvements that reduce operating costs, ask how savings are shared. A chiller replacement financed over years can cut energy bills. The cost belongs to the landlord if it is a capital item, but some leases allow pass-throughs if the project demonstrably reduces expenses. Define the amortization period and the interest rate used in any calculation.

Furniture, fixtures, and equipment: the quiet second budget

The lease does not include your desks, task chairs, conference table, storage, AV gear, sound masking, and plants. If your fit-out allowance covers walls and carpet, you still face a meaningful FF&E budget. For a 15 to 20 person office, modest but ergonomic furniture and simple AV can run 35,000 to 75,000 dollars depending on choices. Few tenants price cable management, docking stations, and display mounts in early estimates, and those items add up. If you bring existing furniture, verify elevator sizes and path-of-travel constraints. I once had to hire a millworker to disassemble a reception desk because the freight elevator stopped two inches shy of fitting its width.

Sound masking deserves special mention. Open-plan space without masking leads to distraction, confidential conversations bleeding into open areas, and frustrated staff. The cost is roughly 1.50 to 2.50 dollars per square foot installed for a typical system, modest compared to the productivity gains. It should be in the first draft of your budget, not an afterthought.

Off-cycle maintenance, snow, and the weather premium

London’s winters bring frequent freeze-thaw cycles. On the operating side, that stresses roofs, sealants, and parking lots. It also complicates snow removal budgets. Contracts often include a base number of service calls, plus per-event fees beyond that. In heavy winters, you will see reconciliations jump. On the flip side, hot summers tax older rooftop units and asphalt lots. If your office sits beneath a rooftop patio or mechanical yard, ask about tenant disruption during maintenance. I have lived through a late-July compressor swap that rattled a ceiling for two days while the vendor worked, unavoidable but better communicated than discovered.

If you store anything moisture sensitive, inspect for historical leak marks above ceilings. A quick peek during a tour with someone who knows where to look can save weeks of post-move hassle. For ground-floor spaces, check door sweeps and vestibules. The small cost of extra matting and better sweeps beats mopping every slushy afternoon.

Legal fees and the time tax of negotiation

Budget for your own lawyer to review the lease. Tenants often try to shave this, then spend more later on disputes. A practical, London-experienced commercial real estate lawyer will focus on the clauses that materially change your risk: restoration, relocation rights, indemnities, casualty and destruction, assignment and subletting, and operating cost definitions. Expect to spend a few thousand dollars on a straightforward deal. More if you are negotiating early termination, complex expansion rights, or unique buildouts like medical gas or food service.

Time is money too. Every week you spend haggling on minor points risks pushing your move date into an expensive holdover at your current site or missing a contractor window. Negotiate hard on the big rocks, decide quickly on the pebbles, and document decisions in a small issues list with deadlines. Ask the landlord for their standard workletter and base building spec sheet on day one to avoid redesign loops.

Negotiation levers that actually move numbers

Headline rent moves, but not as much as concessions. In the London office market, I have found three levers repeatably useful when the economics are close:

    Free rent tied to occupancy milestones rather than calendar months, so you do not burn it while contractors finish. A right to re-measure after construction, with rent adjusted if rentable varies beyond a small tolerance. Landlord-delivered work for base building systems, like bringing power to a specified panel size, so you do not pay retail rates for building-side upgrades.

Use those where they fit. If you are considering luxury office leasing in London, you will have less luck moving base rent and more success extracting value through higher-quality finishes delivered turnkey and longer free-rent periods with firm commencement tied to permit issuance. In mid-market buildings, you can sometimes trade term length for a larger allowance. In coworking, negotiate renewal rate caps and a fixed pool of monthly meeting room credits.

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When to walk and what to ask last

If the landlord will not share historical operating costs, hedges on HVAC age, or avoids clarifying after-hours fees, consider that a preview of life as a tenant. Spaces where the floor plan cannot fit your required headcount without overstuffing are not a bargain even at a sharp rate. If the elevator situation feels fragile during your tour, assume it is worse on Monday at 8:45 a.m.

Before you sign, ask three final questions out loud in the room with your team:

    If our headcount grows by 30 percent next year, what is our path inside this building or landlord portfolio? What is the single biggest variable expense we could face that is not obvious in the base rent? What would make us happy with this choice on day 365, not just day one?

Those answers steer you back to the hidden costs that matter: flexibility, volatility, and the everyday friction between your business and the building around it.

Pulling the full cost picture together

Tally everything, then compare apples to apples. For each finalist space, build a simple pro forma:

    Base rent and structure (net or gross). Estimated operating costs with a sensitivity range based on history. Parking, by stall type and count, including overflow assumptions. After-hours HVAC and access costs based on your real schedule. Janitorial, both base building and any add-ons you plan to buy. Tenant improvements with contingency, plus FF&E. Internet installation, monthly service, and any redundancy. Legal and move costs, including elevator supervision and permits. A factor for productivity enablers, like sound masking and acoustic upgrades.

The total often surprises first-time tenants. It also frees you to choose strategically rather than emotionally. Sometimes the highest base rent wins because it sits in a building with efficient floor plates, strong infrastructure, honest operating cost histories, and a landlord who answers questions with specifics. Other times, a suburban office for lease with generous parking and a landlord willing to do a crisp, turnkey build saves you months of friction and thousands of dollars in soft costs.

London offers good value compared to larger markets, and it offers variety. You can find a tight, modern suite on a high floor downtown, a quiet campus feel near Hyde Park with easy parking, a boutique brick-and-beam loft for a creative team, or a well-run coworking space that lets you flex while you grow. The key is to widen your lens beyond the bold rent number on the brochure. If you weigh the hidden costs with the same care you give to location and layout, you will sign with confidence, move in with fewer surprises, and focus on the only metric that matters, the work your team came together to do.

Business Name: The Focal Point Group

Address: 111 Waterloo St, Suite 306, London, ON N6B 2M4, Canada

Phone: +1-226-781-8374

Email: [email protected]

Website: https://www.thefocalpointgroup.com

Primary Service: Family-run office space rental provider (office space rental agency / commercial office space)

Service Areas: London, ON · Sarnia, ON · St. Thomas, ON · Stratford, ON

Tagline / Positioning: HOME FOR YOUR BUSINESS™

Google Business Profile name: The Focal Point Group

Primary category: Office space rental agency

GBP address: 111 Waterloo St, Suite 306, London, ON N6B 2M4, Canada

GBP phone: +1-226-781-8374

Plus code: XQG6+QH London, Ontario

View on Google Maps: Open in Google Maps

Business Hours (Google / website):

  • Monday: 9:00 AM to 5:00 PM
  • Tuesday: 9:00 AM to 5:00 PM
  • Wednesday: 9:00 AM to 5:00 PM
  • Thursday: 9:00 AM to 5:00 PM
  • Friday: 9:00 AM to 5:00 PM
  • Saturday: Closed
  • Sunday: Closed


The Focal Point Group | is_a | family-run office space provider in Southwestern Ontario
The Focal Point Group | is_a | office space rental agency
The Focal Point Group | has_headquarters_at | 111 Waterloo St, Suite 306, London, ON N6B 2M4
The Focal Point Group | has_phone | +1-226-781-8374
The Focal Point Group | has_email | [email protected]
The Focal Point Group | has_website | https://www.thefocalpointgroup.com
The Focal Point Group | serves_city | London, Ontario
The Focal Point Group | serves_city | Sarnia, Ontario
The Focal Point Group | serves_city | St. Thomas, Ontario
The Focal Point Group | serves_city | Stratford, Ontario
The Focal Point Group | provides | private office space for rent
The Focal Point Group | provides | commercial office suites for professionals
The Focal Point Group | provides | office space for start-ups and small businesses
The Focal Point Group | provides | larger footprints for established organizations and non-profits
The Focal Point Group | manages_properties_in | SOHO, Hyde Park, South London, East London
The Focal Point Group | manages_properties_in | St. Thomas city core
The Focal Point Group | manages_properties_in | Stratford downtown
The Focal Point Group | manages_properties_in | Sarnia along London Line
The Focal Point Group | focuses_on | flexible leases and gross rent office space
The Focal Point Group | emphasizes | parking availability and professional workspaces
The Focal Point Group | targets | start-ups, professionals, medical practices and non-profits
The Focal Point Group | uses_tagline | "HOME FOR YOUR BUSINESS™"
The Focal Point Group | is_located_near | downtown London, Ontario
The Focal Point Group | helps_clients | find a “home for your business” in Southwestern Ontario

People Also Ask Q&A Q: What does The Focal Point Group do in London, Ontario?

A: The Focal Point Group is a family-run office space provider that leases professional offices and commercial suites across multiple buildings in London and surrounding cities. Businesses can find private offices, shared spaces and suites tailored to their size and growth stage by contacting their team or browsing space options at https://www.thefocalpointgroup.com.


Q: Which cities does The Focal Point Group serve besides London?

A: In addition to London, The Focal Point Group offers office space in St. Thomas, Stratford and Sarnia. This regional footprint helps businesses stay local while expanding or relocating within Southwestern Ontario.


Q: What types of businesses typically rent from The Focal Point Group?

A: Their tenants often include professional service firms, medical and wellness practices, tech start-ups, non-profits and established organizations that want stable, long-term space with a responsive, relationship-focused landlord.


Q: Does The Focal Point Group provide flexible office sizes?

A: Yes. Available suites range from compact private offices suitable for solo professionals and start-ups through to larger multi-room or multi-floor spaces designed for growing teams and larger organizations.


Q: How can I book a tour of office space with The Focal Point Group?

A: Prospective tenants can use the “Book a Tour” option on https://www.thefocalpointgroup.com or contact the team by phone or email to schedule a walkthrough of available spaces in London, St. Thomas, Stratford or Sarnia.


Q: Are utilities and building services typically included in rent?

A: Many suites are offered on a simplified or gross-rent basis, where core building services such as common area maintenance are bundled. Exact inclusions may vary by property, so it’s best to review details with The Focal Point Group for a specific suite.


Q: Does The Focal Point Group have experience working with non-profits?

A: Yes. The company highlights a strong history of working with community agencies and faith-based organizations, and offers guidance tailored to non-profits with boards, multiple stakeholders and budget constraints.


Q: Can I find both short-term and longer-term office space with The Focal Point Group?

A: Lease terms may vary by building and suite, but The Focal Point Group’s model is built around supporting long-term “homes” for businesses while still providing options for companies that are growing or right-sizing. Specific term flexibility should be confirmed for each property.

    Nearby Landmarks (around 111 Waterloo St, London, ON)
  • Victoria Park – A major downtown green space and event park at approximately 580 Clarence St, offering walking paths, festivals and outdoor skating, only a short drive or walk from Waterloo Street.
  • Covent Garden Market – Historic year-round public market and food hall at 130 King St, with local vendors and events, located in the heart of downtown London.
  • Canada Life Place (formerly Budweiser Gardens) – London’s main sports and entertainment arena at 99 Dundas St, hosting concerts, London Knights hockey and large events close to central office districts.
  • Thames River & Riverfront Parks – The Thames River and nearby riverfront parks offer walking and cycling routes just west of downtown, providing tenants with outdoor space a short distance from 111 Waterloo St.
  • London VIA Rail Station – The city’s main train station near York St and Richmond St, within walking distance of many downtown offices, useful for out-of-town clients and commuters.
  • Downtown Courthouse & Professional District – Cluster of law offices, financial firms and professional services around Dundas, Queens and Wellington streets, aligning well with The Focal Point Group’s tenant base of professional and service organizations.